Frequently Asked Questions:
Are the toe rings expandable? Yes! Each toe ring is made of a rubber material to bring you comfort and flexibility with each step! They will loosen over time and become even softer.
How do I put on my Tip Flops? First, pull the rings to loosen its grip. Place your Tip Flops on the ground, then step your toes through each ring. Your toes may scrunch up, but relax your foot, and use your fingers to straighten your toes.
What if I don't have a PayPal account? That's all right we didn't either before building a website! No worry, you can always check out as a guest through the PayPal landing page using either debit or credit card.
Can I buy Wholesale? Absolutely, please email us at TipFlops@gmail.com for inquiries.
Is there Express Shipping? As of now Tip Flops can only be mailed through standard USPS.
Copyright or Trademarks? Tip Flops is double trademarked and is currently filed as patent pending for its unique design.
What is the Exchange and Return Policy?
(a) Return Policy. If you are not 100% satisfied with your purchase, you can return your order to the warehouse address for a full refund (Returns must be unworn, in the state you received them, and in the original packaging) within 21 days. You are solely responsible for the cost of shipping the returned Product. Once Tip Flops confirms that your Product has returned in the same condition it was mailed we will issue a refund to your credit/debit card or PayPal Account in the amount charged.
(b) Damaged Products. If the Product arrives damaged, contact customer service at TipFlops@gmail.com who will accept returns for a full refund or exchange. Take a photo of the damage product before contacting customer service which visibly explains the reason for return. Please notify Tip Flops within the first 21 days of order for damage refund/exchange. Tip Flops, will issue a refund to your credit/debit card or PayPal account in the amount charged for the Damaged or (b) can exchange your order for an identical order.
(c) Exchange Policy. If you are not 100% satisfied with your purchase, you can exchange your order to the warehouse address for a full refund (Returns must be unworn, in the state you received them, and in the original packaging) within 21 days. You are solely responsible for the cost of shipping the returned Product. Once Tip Flops confirms that your Product has returned in the same condition Tip Flops will exchange a different style or size to the new or original address.